Terms & Conditions

Last Updated: January 15, 2024

Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using the website operated by ShieldCase ("us", "we", or "our"). These Terms apply to all visitors, users, and others who access or use our website and services.

By accessing or using our website, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access our website or use our services.

1. Acceptance of Terms

By accessing this website, you are agreeing to be bound by these Terms and Conditions, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site.

2. Use of Website

2.1. Eligibility

You must be at least 16 years old to use our website. By using our website and agreeing to these Terms, you represent and warrant that you are at least 16 years of age.

2.2. Account Registration

When you create an account with us, you must provide information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our website.

2.3. Account Security

You are responsible for safeguarding the password that you use to access our website and for any activities or actions under your password. We encourage you to use "strong" passwords (passwords that use a combination of upper and lowercase letters, numbers, and symbols) with your account.

2.4. Prohibited Activities

You agree not to engage in any of the following prohibited activities:

  • Using our website for any illegal purpose or in violation of any local, state, national, or international law
  • Attempting to bypass any measures we may use to prevent or restrict access to the website
  • Engaging in any activity that disrupts or interferes with our website, including the servers and networks connected to our website
  • Impersonating or attempting to impersonate ShieldCase, a ShieldCase employee, another user, or any other person or entity
  • Using the website in any manner that could disable, overburden, damage, or impair the site
  • Using any robot, spider, or other automatic device, process, or means to access our website for any purpose
  • Introducing any viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful

3. Products

3.1. Product Descriptions

We strive to provide accurate product descriptions, pricing, and availability information. However, we do not warrant that product descriptions, pricing, or other content on this website is accurate, complete, reliable, current, or error-free. If a product offered by ShieldCase is not as described, your sole remedy is to return it in unused condition.

3.2. Product Availability

All products are subject to availability. We reserve the right to discontinue any product at any time. If a product is unavailable after you place your order, we will notify you and either cancel your order or suggest a replacement item.

3.3. Colors and Variations

We have made every effort to display as accurately as possible the colors and features of our products. However, we cannot guarantee that your computer monitor's display of any color will be accurate.

3.4. Product Safety and Usage

Our products are designed to be used with specific electronic devices. Please ensure that you select the correct product for your specific device model. Improper use of our products may result in damage to your device, for which we cannot be held responsible.

4. Orders and Payment

4.1. Order Acceptance

Your order constitutes an offer to purchase our products. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in product or pricing information, or problems identified by our fraud prevention team.

4.2. Pricing

All prices displayed on our website are in the currency indicated and are inclusive of VAT where applicable. Prices are subject to change without notice. If we discover an error in the price of items you have ordered, we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or canceling it.

4.3. Payment

We accept various payment methods as indicated on our website. By providing a payment method, you represent and warrant that you are authorized to use the designated payment method and authorize us to charge your payment method for the total amount of your order (including any applicable taxes and other charges).

4.4. Taxes

You are responsible for any taxes that may apply to your purchase, including sales tax, value-added tax (VAT), customs duties, and any related interest or penalties (collectively, "Taxes"). If applicable, Taxes will be added to the purchase price during the checkout process.

5. Shipping and Delivery

5.1. Shipping Methods

We offer various shipping methods, and the available options will be displayed during checkout. Shipping times are estimates and are not guaranteed. We are not responsible for delays caused by customs, postal or carrier delays, weather conditions, or other circumstances beyond our control.

5.2. Shipping Rates

Shipping rates are based on the delivery location, weight, and size of your order. The applicable shipping rate will be displayed during checkout before you complete your purchase.

5.3. Delivery Address

You are responsible for providing a complete and accurate delivery address. We are not responsible for orders shipped to an incorrect address provided by you.

5.4. Risk of Loss

The risk of loss and title for products purchased from our website pass to you upon delivery of the products to the carrier.

6. Returns and Refunds

Please refer to our Refund Policy for information about returns, replacements, and refunds.

7. Intellectual Property

7.1. Website Content

The entire content of our website, including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of ShieldCase or our content suppliers and is protected by international copyright, trademark, and other intellectual property laws.

7.2. Trademarks

All trademarks, logos, and service marks displayed on the website are the property of ShieldCase or their respective owners. You are not permitted to use these marks without the prior written consent of ShieldCase or the respective owner.

7.3. License to Use

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, and revocable license to access and use our website for personal, non-commercial purposes. You may not reproduce, distribute, display, sell, lease, transmit, create derivative works from, translate, modify, reverse-engineer, disassemble, decompile, or otherwise exploit this website or any portion of it without our explicit written consent.

8. Disclaimers and Limitations of Liability

8.1. Disclaimer of Warranties

OUR WEBSITE AND PRODUCTS ARE PROVIDED "AS IS" WITHOUT ANY WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE.

8.2. Limitation of Liability

IN NO EVENT SHALL SHIELDCASE, ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES, BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM (I) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICE; (II) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICE; (III) ANY CONTENT OBTAINED FROM THE SERVICE; AND (IV) UNAUTHORIZED ACCESS, USE OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE) OR ANY OTHER LEGAL THEORY, WHETHER OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE, AND EVEN IF A REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.

8.3. Consumer Rights

Some jurisdictions do not allow the exclusion or limitation of implied warranties or liability for incidental or consequential damages, which means that some of the above disclaimers and limitations may not apply to you. In these jurisdictions, our liability will be limited to the greatest extent permitted by law.

9. Indemnification

You agree to defend, indemnify, and hold harmless ShieldCase, its officers, directors, employees, and agents, from and against any claims, liabilities, damages, losses, and expenses, including, without limitation, reasonable legal and accounting fees, arising out of or in any way connected with your access to or use of the website or products, your violation of these Terms, or your violation of any rights of another.

10. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our website after those revisions become effective, you agree to be bound by the revised terms.

11. Governing Law

These Terms shall be governed and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

12. Severability

If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced to the fullest extent under law.

13. Entire Agreement

These Terms constitute the entire agreement between you and ShieldCase regarding the use of our website and products, and supersede and replace any prior agreements we might have between us regarding the website or products.

14. Contact Us

If you have any questions about these Terms, please contact us:

ShieldCase
8 Clarke Alley
South Bethany, B26 3SX
United Kingdom
Email: legal@shieldcase.com
Phone: +44 516 806 1725